Terms of Service

1. The service

MAS provides a multi-agent runtime: sessions, model configuration, skills and MCP tools, and command execution in isolated sandboxes. The service is provided “as is”, currently free of charge, and quotas or features may change.

2. Accounts

• You must be at least 18 and provide a working email address.
• Accounts are personal. You are responsible for everything done under your account, including model spend.
• Tell us immediately if your account is compromised; actions before notice are treated as yours.

3. Acceptable use

You must not:

• attack, scan or circumvent rate limits, or attempt to access another tenant’s data;
• mine crypto, send spam, run proxies or expose network services from sandboxes;
• generate or distribute unlawful content, malware, or content infringing others’ rights;
• resell or white-label the service without a written agreement.

We may throttle, suspend or terminate accounts that violate these terms, and may pursue remedies available at law.

4. Third-party models

Models are provided by third parties. With your own key, your contract is with that provider, which bills you directly; we are not responsible for model output, availability or content. Public-pool models are chosen by us and may change.

5. Your content and IP

You keep the rights to what you submit and grant us the licence needed to store, transmit and process it in order to run the service (scope described in the Privacy Policy). We claim no ownership of your content.

The service’s code, interface and documentation belong to the operator; open-source parts are governed by the licence in the repository.

6. Fees and quotas

Both tiers are currently $0: a daily public-pool quota and unlimited use with your own key. Quotas reset per UTC day; exceeding them refuses new runs rather than billing silently. We may change free limits, announced in the changelog first.

7. Availability and changes

The service is provided on a best-effort basis with no SLA. We announce maintenance where possible and give at least 7 days’ notice of breaking changes in the changelog.

8. Limitation of liability

To the maximum extent permitted by law we are not liable for indirect or consequential loss, lost profits or lost data, and you are responsible for decisions and outcomes based on model output. Our total liability is capped at the amount you paid us in the previous 12 months (currently zero).

Nothing here excludes liability that cannot be excluded by law, such as wilful misconduct or personal injury.

9. Termination

You may delete your account at any time; deletion includes a 30-day cooling-off period after which data is removed per the Privacy Policy retention table. We may terminate immediately for serious breach and keep records necessary to handle disputes.

10. Governing law

These terms are governed by the laws of the People’s Republic of China (excluding Hong Kong, Macau and Taiwan). Disputes are first negotiated in good faith, then submitted to the competent court where the operator resides.

11. Contact

Contracts and legal: legal@holomer.space. Privacy: privacy@holomer.space.